Sales Manager at Starwest Botanicals

POSITION TITLE:  National Sales Manager – East Coast

REPORTS TO:         Director of Ingredient Sales

DEPARTMENT:       Sales

LOCATION:             Remote

FLSA Status:            Exempt

POSITION OBJECTIVE 

Sales Managers at Starwest are responsible for growing company revenue through new customer acquisition. 

ESSENTIAL DUTIES & RESPONSIBILITIES

Develop new, sustainable business on the East Coast of the US. 

Sales Strategy and Execution:

• Develop account-specific sales strategies to achieve revenue targets and align with overall business objectives.
• Build, maintain, and strengthen new and existing customer relationships, ensuring a high level of customer satisfaction and loyalty.
• Identify upselling and cross-selling opportunities.
• Monitor account performance and ensure alignment with contractual agreements and customer expectations.

Account Management:

• Leader of assigned national accounts.
• Build and maintain strong relationships with key stakeholders within customer organizations.
• Ensure high levels of customer satisfaction through proactive communication and problem-solving.

Relationship Development:

• Foster trust and collaboration with key customers, understanding their business needs and objectives.
• Act as an advocate for the customer within the organization, ensuring their requirements are addressed effectively.

Negotiation and Contract Management:

• Negotiate pricing, terms, and contracts with customers to secure deals that are profitable for the company while meeting customer needs.
• Ensure agreements are mutually beneficial and aligned with the company’s profitability goals.
• Work within pricing architecture and deliver pricing action to customers.
• Work with finance and sales operations to develop product pricing.

Collaboration:

• Work cross functionally with internal stakeholders ensuring customer expectations are met.
• Provide insight to leadership about market trends, customer needs, and potential areas for growth.

Performance Monitoring:

• Track and report account performance metrics, sales data, and market trends.
• Address underperformance and collaborate with customers to identify improvement opportunities.
• Conduct market analysis to identify new business opportunities, emerging trends, and potential customers.

Problem-Solving and Support:

• Proactive and quickly address and resolve customer issues and concerns.
• Liaison between the customer and internal teams to ensure seamless execution of deliverables.
• Stay informed about market developments and competitor activities.
• Maintain a deep knowledge of the company’s product portfolio and the ability to effectively communicate product benefits and solutions to customers.

Leadership:

• CSR Sales team

EXPERIENCE

• A bachelor’s degree in sales, marketing, business, or a related field is preferred.

KNOWLEDGE SKILLS AND ABILITIES:                                              

• Proficient in Microsoft Office Suite of products.
• Strong analytical and problem-solving abilities.
• Excellent communication and leadership skills.
• Experience in the food manufacturing industry.

TRAVEL

• The Sales Manager works from a remote home office with travel to customers, industry events, home office locations in Sacramento, CA, and tradeshows.

Please send a resume to Kelly Roberts at [email protected].